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April 13th CSI Meeting - Best Value: Utilizing Performance Metrics to Talk to the Client

April 13th CSI Meeting - Best Value: Utilizing Performance Metrics to Talk to the Client


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April 13th CSI Meeting - Best Value: Utilizing Performance Metrics to Talk to the Client
Thursday, April 13, 2017 - 11:30am to 1:00pm
DoubleTree Suites
320 N 44th St
Phoenix, AZ 85008
Phone: 602-225-0500

Dean T. Kashiwagi, PhD, PE, IFMA Fellow

Dean T. Kashiwagi, PhD, PE, IFMA Fellow
Director, Professor, Professional Engineer

A thought leader in the procurement, facilities and construction industries for more than two decades also a respected adviser and mentor within the association, public sector, and academic circles.  Dean has received numerous awards for the implementation of the best value approach that includes how an entire country (the Netherlands government) changed their model in buying not only construction, but professional services as well.  He is credited with establishing best value programs at six different universities around the world. This includes receiving a Fulbright Scholar award to share state-of-the-art best value procurement model and project management research/practices for the people of Botswana, Africa. Dean’s groundbreaking risk management model of the future was integrated into a graduate program and put into practice at ASU for outsourcing food services.  The results at ASU led to an investment of $100 million first of its kind and the vendor is still surpassing their milestone goals for the University.   Dean continues to champion programs to advance many professions and prepare the next generation.  He has been a professor and researcher for 25 years at ASU.   He currently is a licensed professional engineer in several states.   Prior to ASU, he served fourteen years in the US Air Force and retired as a Major.

About the Presentation:

The current industry structure is broken and the need for the technical expert is taken away. Clients are making more decisions, directing and controlling the expert vendor.  Clients are paying less attention to the value that the professionals bring.  Everything is gravitating towards price. Vendors are having a harder time to justify their price. This session will cover why Best Value is good for the industry and how to talk to the client using performance metrics. It will also include  a few case studies on visionary clients that have embarked on the journey of using the 'best value' structure that forces transparency, accountability, and value. The change of paradigm has resulted in some significant lessons learned for all professionals.  

Learning Objectives:

  • What is wrong with the current industry?
  • Learn how to quantify value to clients by using performance metrics.
  • Reverse the trend of lowering profits, professionalism, and quality.
  • Educate the clients why best value maximizes their value and lowers their cost by using quality professionals.

11:30 AM Introductions / Chapter Business
11:45 AM Lunch Served
12:00 PM Presentation
12:50 PM Closing Remarks

Members: Free
Non-Members: $25

DoubleTree Suite
320 N. 44th St.
Phoenix, AZ 85008

Contact Bobbi Jo Huskey at 602-390-3599 or for additional information.

CSI Southwest Region

CSI Insitute